Use promo codes to offer percentage discounts (like 10% off) or fixed amounts (like $10 off) that people can apply at checkout to join your whop.

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How to create a promo code

1

Access your dashboard

Head over to your Dashboard.
Make sure you’re viewing the whop you want to create a discount for (using the whop selection modal at the top left).
2

Navigate to Promo codes

Click the Marketing dropdown and select Promo codes. You’ll see any existing promo codes you’ve already created for your whop here.
3

Create a new code

If this is your first promo code, click + Create Promo Code in the center of your page. If you’ve already created a promo code (and you want to create a new one) click + Create promo code at the top right of your screen. A popup will appear where you’ll set up your code.
4

Set up your promo code

Configure the settings for your promo code:
  1. Code: This is the actual promo code name, like “SAVE20” or “WELCOME10.” Type what you want your code to be called.
  2. Discount: Decide how much your discount will be
    • Use the dropdown to pick either a Percentage (like 10% off) or a Fixed amount (like $10 off).
    • Then, enter the discount value in the field above the dropdown.
  3. Discount duration: Decide how long the discount applies
    • One-time (default): The discount is applied only once.
    • Forever: The discount applies to all future payments.
    • Multiple months: The discount applies for a specific number of months (a field will pop up for you to enter the number).
  4. Eligible users: Who can use this code?
    • Everyone (default): Anyone can use it.
    • Only new: Only new customers can use this code.
    • Only churned: Only previous customers who have left can use it.
  5. Expires: Set when the promo code expires using the date and time selector. This is enabled by default and set to one month from creation.
  6. Usage limit section: Enter the maximum number of times this code can be used. Default is set to 100 uses.
  7. One per customer: If you enable this, each customer can only use the promo code once. This is enabled by default.
  8. Apply to specific whops: This is off by default. If you turn it on, you can limit the promo code to certain checkout links within your organization.
5

Activate your code

Click Create at the bottom of the popup to make your promo code live.
Promo code

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Manually expire a promo code

If you need to deactivate a promo code before its set expiration date, you can manually expire it.
  1. Access the promo code options: Click the three dots (︙) next to the promo code you want to expire.
  2. Click Expire: Select Expire from the dropdown menu that appears.
  3. Confirm expiration: A confirmation message will pop up. Click Expire to permanently deactivate the promo code.
When a promo code is expired, you can’t reactivate it. If you want to offer that same discount again, you’ll need to create a brand new promo code.