Adding legal documents to your Whop helps cut down on fake disputes and chargebacks, and your customers will know exactly what to expect when they buy from you. When someone buys access to your Whop, they automatically agree to Whop’s terms. But you can add your own legal documents for more protection. You can upload 4 different legal documents to your Whop:
  • Terms of Service: Your business terms and conditions
  • Privacy Policy: How you handle customer data
  • Return Policy: Your refund and return procedures
  • EULA (End User License Agreement): Software or digital product usage terms
Set up your legal documents before you sell anything. This way, you’re protected from day one, and your customers know what they’re signing up for.
To add your legal documents:
  1. Go to Dashboard > Settings > Legal (3rd option under Settings)
  2. Click Upload file to the right of the document type you want to add
  3. Either drag and drop your file or click Browse files to find it on your computer
  4. Once you pick your file, click Upload file at the bottom left
  5. Repeat steps 2 to 4 for any other documents you want to upload
You can check your uploaded files by clicking View file next to each document or remove one by clicking Delete.
Legal documents

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How to require customers to agree to your terms before checkout

To have customers agree to your terms before purchasing:
  1. Go to Dashboard > Settings > Legal (3rd option under Settings)
  2. Under Options, toggle Require terms and conditions acceptance
When you turn this on, customers have to check a box saying they agree to your terms before they can buy anything.